STORE REFUND POLICY

1. Refund conditions
   Users can apply for a refund within 7 days after purchase, limited to unused products.
   Refunds are limited to product quality issues or services not provided as described.
2. Refund application process
   Users need to contact customer service within 7 days after purchase to apply for a refund, provide the order number and problem description.
   Customer service will review and respond within 3 working days after receiving the application.
3. Refund processing time
   Approved refund applications will be processed within 7 working days, and the specific time of arrival depends on the payment channel.
4. Refund method
   The refund will be returned to the user’s payment account. If the original payment method cannot be returned, the refund will be negotiated with the user through other methods.
5. Special case handling
   If the product has not been used for more than 7 days, you can apply for a refund but the handling fee will be deducted.
   For other special cases, it will be negotiated with the user according to the specific circumstances.