FREQUENTLY ASKED QUESTIONS

  1. Product Description and Purchase Method
    The website sells various game products, including game software, game peripherals, etc.
    Users can browse and select the desired game products on the website and purchase them through online purchase methods.
  2. Price and Payment Method
    The price of each game product is clearly marked on the website.
    Multiple payment methods are accepted.
  3. Delivery Method
    After purchase, the game product will be delivered to the user by email or online download.
  4. Refund Policy
    If there are serious quality problems with the game product, the user can apply for a refund within 7 days after purchase.
    The refund application needs to provide relevant evidence and will be processed after review by the website.
  5. Terms of Service
    Users shall not use plug-ins, conduct malicious attacks and other illegal activities when using game products.
    The website reserves the right to suspend or terminate user accounts at any time if it is found that the user violates the terms of service.
  6. Privacy Policy
    Users’ personal information will be strictly confidential and will only be used to process orders and improve user experience.
  7. Intellectual Property
    The intellectual property rights of all game products belong to the game developers.
    Users shall not use, copy or distribute game products without permission.
  8. Disclaimer
    The website is not responsible for any loss or damage caused by the user’s use of game products.
  9. Notice and contact information
    Users can contact the website through the contact information provided by the website, and the website will respond to users’ inquiries or complaints within a reasonable time.